Return & Refund Policy

1. Overview

At Megha Creation, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, our Return & Refund Policy provides guidelines for returning items and obtaining refunds.

2. Return Eligibility

• Return Window: Items may be returned within [30] days of receipt. To be eligible for a return, the item must be unused, in its original condition, and with all tags and packaging intact.
• Non-Returnable Items: Certain items, such as personalized or clearance items, are not eligible for return. Check the product description for specific return restrictions.

3. How to Initiate a Return

• Return Request: To initiate a return, contact our customer service team via email at [Insert Email Address] or through our Contact Page. Provide your order number and reason for the return.
• Return Authorization: Once your return request is approved, you will receive a Return Authorization Number and instructions on how to return the item.

4. Return Shipping

• Shipping Costs: Return shipping costs are generally the responsibility of the customer, unless the return is due to a mistake on our part or a defective item.
• Packaging: Please pack the item securely and include the Return Authorization Number inside the package. Use a trackable shipping service to ensure the return reaches us.

5. Refunds

• Processing Time: Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method within [5-10] business days.
• Refund Amount: Refunds cover the cost of the item. Original shipping fees are non-refundable unless the return is due to an error on our part.

6. Exchanges

• Exchange Policy: If you wish to exchange an item, please return the original item and place a new order. Exchanges are subject to product availability.

7. Defective or Incorrect Items

• Report Issues: If you receive a defective or incorrect item, contact us within [7] days of receipt. We will provide instructions for returning the item and issue a replacement or refund, including any return shipping costs.

8. Contact Us

For any questions regarding returns or refunds, please visit our Contact Page. You will find all the necessary contact details and ways to reach us. Our customer service team is here to assist you with any issues related to your return or refund.

Thank you for shopping with Megha Creation!